Support Center

CT101 & CT100 thermostat reset

Last Updated: Feb 08, 2017 03:48PM UTC
To do a factory reset on the CT101:
  • Put CT101or CT100in off position - by pressing mode button until "OFF" show in top left of screen
  • Next press the menu button
  • Next press and hold the center of the screen for about 5 sec or until the screen changes then release
  • You will see 2 arrows first press the up arrow and wait for the count down
  • Then press the down arrow and wait for the count down
  • All parameter values will be restored to defaults, and a message is sent to any radio module installed to instruct the module to restore it's own default values.. The thermostat then resets itself.
  • Press the house to get back to the main screen

This is very useful for the following:
  • If you want to get back to Factory defaults
  • If the thermostat is not acting as expected
  • If your Z-Wave controller dies and you want to un-Join /un-mate your thermostat from the Z-wave controller to use as a stand alone unit (Great for an orphaned thermostat)

 
radio@tstatsupport.com
https://cdn.desk.com/
false
RadioTstatHelp
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete