Support Center

I Replaced the Batteries and I still have a Low Battery Symbol

Last Updated: Dec 11, 2013 04:04PM UTC
If after replacing the batteries you still have a low battery symbol it could be one of several things:
  • Make sure you are using name brand Alkaline Batteries like Duracell, Energizer or Rayovac
  • Do not use rechargeable batteries.
  • Make sure you put the batteries in in the correct direction.
  • Make sure they are in all the way
  • Press the reset button on the thermostat - when it comes back up the low battery symbol should be gone.
  • Try a different set of batteries you may have a defective battery

Contact Us

  • Post a Public Question
  • Email Us
  • Contact Us @ 877.602.5028

    Support Hours EST

    Mon - Fri 10:30 - 22:30
    Sat 12:00 - 18:00
    Sun 12:00 - 17:00
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found