Support Center

What happens if my Wi-Fi goes down or my thermstat loses connection?

Last Updated: Oct 25, 2014 02:57PM UTC
Should the thermostat lose its Wi-Fi connection, the thermostat will continue to operate as a standalone thermostat.
It will continue to operate using the the last settings it received.  So if it was running a program it will continue to run the program.
Once your Wi-Fi is back up and in operation the unit should reconnect on its own
If for some reason it does not reconnect on its own - push the reset button on the thermostat this should reestablish the Wi-Fi connection.
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